Artificial intelligence (AI), integrated into OBDeleven virtual assistant CAN, serves for automated, smarter, and more strategic customer service and better customer relationship management.

As a Chatbot CAN helps to anticipate specific customer needs learning from their contexts, previous chat history, and preferences. This assistant is invented to:

• Provide customer with information regarding OBDeleven
• Help identify the vehicle
• Help customer with technical issues
• Respond to customer queries
• Forward customer feedback to the development team

There are more AI-powered digital solutions planned in the future to improve every aspect of our business for rich customer experience.