Why does the application not work on my Android or iOS device?
To ensure the faster development of new features, the security of the application, and compliance with the highest quality standards an update will be shipped in H2 2022. It will affect:
After an update planned in H2 2022, the OBDeleven Android app will only work on phones running Android 6.0 or above. That means that anything older than Android 6.0, namely 5.X, will not be compatible with the OBDeleven app anymore from that date onwards.
Following an update in H2 2022, the minimum iOS version to operate the OBDeleven application will be iOS 14.
The existing application will continue to work, however, you will no longer be able to update it, and you will not be able to install it from the app store on devices using older software. Over time, certain features of the application might stop working as well.
You will need to download the latest version of the OBDeleven application, otherwise, you will not be able to purchase and use in-app digital products (credits and/or PRO/Ultimate subscription versions).
If you are still encountering issues, you can also use the Live Chat function on our website.